Are there are any hidden costs?
No. $199 is to final price. You can pay $50 deposit and we'll invoice you the rest upon completion. In two years time we'll invoice you renew your domain name and web hosting.
Can I upload my own website later?
Yes you can but you'll need to move off the starter pack and on to one of our normal hosting plans.
What happens if I'm not happy with the package?
If we can't fix it, we'll refund your money, no questions asked. The only issue is if we have registered a domain name for you and you wish to keep it. All we do is deduct $48 inc. GST from the refund and the domain is yours to keep.
How long does everything stay online?
If you're happy with your landing page and haven't upgraded we'll issue you a renewal invoice in two years time. This will renew your domain name and hosting for another two years. The renewal cost is $199 inc GST.
Do I own my website?
Yes, your website belongs to you.
Can I make my own changes to my website?
No, the template does not have built in user editing. You will need to upgrade if you want to make your own changes.
Can I order a custom website from Boocoo?
Yes or you can use your included hosting to upgrade your website with a local web developer. We won't be offended if you do.
What support do I get?
You have full access to our help desk. All of our support people are located in Australia.
What is the technology used to make my website?
Where is my website hosted?
Your website is hosted in a corporate grade data center in Sydney. We don't use off-shore hosting or servers. This means your website loads fast for Australian web surfers.
What happens if I need more email addresses?
If you need more than the 5 included email addresses you'll need to upgrade your hosting plan. Get in touch with us and we'll discuss your options.
How do you handle credit card payments?
We use Stripe to take your payment. Your credit card details are never exposed to us or any other third party.
What are the terms and conditions?
You'll find a link to our full T&Cs below in the footer.
Still have questions?
If you still need more information, get in contact with us and we'll do all we can to help.